Terms & Conditions
Effective Date: 10/3/2024
Thank you for choosing Masan Company for your MDF and kitchen product needs. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with these terms and conditions.
1. Online Store
1.1. Product Availability: All products listed on our website are subject to availability. We reserve the right to modify or discontinue products without prior notice.
1.2. Product Descriptions: We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
1.3. Pricing: Product prices are subject to change without notice. The prices displayed on our website are in [currency] and do not include shipping fees, taxes, or other applicable charges.
2. Ordering & Payment
2.1. Order Placement: By placing an order through our website, you confirm that you are legally authorized to enter into a binding contract and that all information provided is accurate and complete.
2.2. Payment: Payment for orders must be made in full at the time of purchase. We accept major credit cards, debit cards, and other payment methods as indicated on our website.
2.3. Order Confirmation: Upon receipt of your order, we will send you an email confirmation with details of your purchase. This confirmation does not constitute acceptance of your order; it is a confirmation that we have received it.
3. Shipping & Delivery
3.1. Shipping Methods: We offer standard and expedited shipping options. Delivery times may vary depending on your location and the shipping method selected.
3.2. Shipping Fees: Shipping fees are calculated based on the weight, size, and destination of your order. These fees will be displayed at checkout before you complete your purchase.
3.3. Delivery Delays: We are not responsible for delays in delivery caused by unforeseen circumstances, including but not limited to natural disasters, customs delays, or carrier issues.
4. Returns & Refunds
4.1. Return Policy: We accept returns of unused and undamaged products within [number] days of delivery. To initiate a return, please contact our customer service team for instructions.
4.2. Refunds: Refunds will be issued to the original payment method used for the purchase, minus any applicable restocking fees or shipping charges. Please allow [number] business days for the refund to be processed.
5. Intellectual Property
5.1. Copyright: All content and materials on our website, including text, images, logos, and trademarks, are the property of Masan Company or its licensors and are protected by copyright laws.
6. Limitation of Liability
6.1. Disclaimer: We do not guarantee, represent, or warrant that your use of our website will be uninterrupted, timely, secure, or error-free. In no event shall Masan Company be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website or the purchase of products from our online store.
7. Governing Law
7.1. Jurisdiction: These Terms & Conditions shall be governed by and construed in accordance with the laws of [jurisdiction], without regard to its conflict of law provisions.
8. Changes to Terms & Conditions
8.1. Updates: We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
9. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at:
Masan Company
Iraq – Zakho – near the municipal square
info@masan-co.com
07504245855